All Systems Operational
Mechanic Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Round trip time (RTT) ?
Fetching
Run boot time ?
Fetching
Stores receiving delayed Shopify events ?
Fetching
Delayed Shopify events ?
Fetching
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024
Resolved - Mail has been unpaused! All mail is being processed now. We are working closely with the mail provider to ensure we can avoid this in the future. We are also working on a backup mail provider right now. Truly sorry for the inconvenience. Thank you for your patience and support ❤️❤️
Nov 6, 19:44 UTC
Update - We are working with the vendor to unpause the email, which we expect to happen shortly. We are also investigating adding a second email vendor to prevent this issue from recurring. Thank you so much for your support, and we apologize for the inconvenience.
Nov 6, 17:40 UTC
Identified - Postmark (Mechanic's email provider) has informed us that deliveries have been paused. We're on it! We expect this to be fixed very soon.

⭐️ All emails are enqueued on Postmark's end, and will be delivered when Postmark hits the resume button on their end.

👁️ Postmark's responding to an abusive user, and the platform itself is temporarily caught in the cross-fire. We're designing away the *possibility* of this kind of abuse, so that it can't happen again. :) Postmark's responsiveness here is an important part of what lets them keep email deliverability reliable, and I'm glad to be working with them on this. They're an excellent platform partner.

I'm sorry for the trouble. We're on it. 🤲

If you've got questions, we're here! team@usemechanic.com and https://slack.mechanic.dev/

Nov 6, 15:51 UTC