Mechanic
All Systems Operational
Mechanic Platform Operational
90 days ago
100.0 % uptime
Today
Shopify Admin Operational
Shopify API & Mobile Operational
Shopify Storefront Operational
Shopify event stream Operational
90 days ago
99.44 % uptime
Today
Event pipeline — AWS events-us-east-1 Operational
Email — Postmark ? Operational
Platform hosting — Heroku ? Operational
DNS — DNSimple ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Run boot time ?
Fetching
Stores experiencing delayed Shopify events (>10min)
Fetching
Delayed Shopify events (>10min) ?
Fetching
Past Incidents
Jan 18, 2022

No incidents reported today.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022
Resolved - This incident has been resolved.
Jan 12, 01:17 UTC
Monitoring - We're seeing a return to normal Shopify event delivery.

For posterity: to our knowledge, the best place to monitor and discuss this kind of outage is in the Shopify Partners Slack workspace. The current invite link for this is https://join.slack.com/t/shopifypartners/shared_invite/zt-sdr2quab-mGkzkttZ2hnVm0~8noSyvw - and the current invite link is always available from partners.shopify.com.
Jan 12, 00:36 UTC
Identified - Incoming events from Shopify are currently interrupted. This appears to be related to a current, acknowledge Shopify issue - see details from Shopify at https://www.shopifystatus.com/.
Jan 11, 23:26 UTC
Jan 11, 2022
Jan 10, 2022
Resolved - This incident is resolved.
Jan 10, 17:18 UTC
Monitoring - The Shopify event stream appears to be recovering.
Jan 10, 16:57 UTC
Investigating - At about 16:13 UTC, we saw a drop in the incoming stream of Shopify events. We're not seeing any issues with the Mechanic platform itself, and are investigating the issue.
Jan 10, 16:40 UTC
Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022

No incidents reported.

Jan 4, 2022

No incidents reported.