Shopify API incident

Incident Report for Mechanic

Resolved

The API appears to be stable. We'll update this incident if/as Shopify releases more information about the issue.

Posted Apr 04, 2023 - 19:50 UTC

Monitoring

The Shopify Admin API appears to have returned to normal operation.

Shopify has confirmed that they're looking into the issue.

Posted Apr 04, 2023 - 19:28 UTC

Update

For members of the Shopify Partners Slack workspace, please see the thread on this incident here:

https://shopifypartners.slack.com/archives/C4C2V1328/p1680633037261209

To join this workspace, use this link first:

https://join.slack.com/t/shopifypartners/shared_invite/zt-1sl3mxmaa-GWrosJeRuhHFGXiR6aMKvQ

Posted Apr 04, 2023 - 19:13 UTC

Update

We are continuing to work on a fix for this issue.

Posted Apr 04, 2023 - 19:09 UTC

Identified

The Shopify Admin API appears to be experiencing a degradation in service, confirmed by other operators of Shopify apps. We're investigating.

Posted Apr 04, 2023 - 19:09 UTC

This incident affected: Mechanic (Mechanic platform, Mechanic app interface) and Shopify (Shopify API & Mobile).