All Systems Operational
Mechanic Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Round trip time (RTT) ?
Fetching
Run boot time ?
Fetching
Stores receiving delayed Shopify events ?
Fetching
Delayed Shopify events ?
Fetching
Past Incidents
May 9, 2024

No incidents reported today.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024
Resolved - Event indexing is back to normal; this incident is resolved.
May 2, 05:59 UTC
Update - Recovery continues in the right direction. :) On average, event search/filtering results are currently lagged by ~50 minutes. Some stores may see gaps in their event list, going back several hours.
May 2, 01:50 UTC
Update - We're continuing to work on this one! The current phase of recovery is estimated to need another ~1hr; we'll know more once this phase completes.
May 2, 00:19 UTC
Identified - Search/filtered results for Mechanic events are currently delayed, resulting in outdated results when filtering or searching a store's Mechanic event list.

The issue has been identified, and we're working on addressing it.

This issue is limited to event filtering and search. The Mechanic runtime is not impacted (although that did also just happen, see https://status.mechanic.dev/incidents/nv86dw37wsyx).

May 1, 23:45 UTC
May 1, 2024
Resolved - This incident has been resolved.
May 1, 23:42 UTC
Monitoring - The issue has been identified and addressed.

Runtime has resumed operation, and events are being processed again.

May 1, 23:39 UTC
Investigating - Mechanic's runtime pipeline has been interrupted. We're investigating.

Events are still being accepted for processing, and will be processed as soon as possible.

May 1, 23:34 UTC
Resolved - This incident has been resolved: event search and filtering are back to normal. :)
May 1, 03:18 UTC
Monitoring - Progress! Indexing lag is now down to ~45min.
May 1, 02:29 UTC
Identified - Event indexing lag has not recovered as expected, and is currently delayed by ~104 minutes. We're continuing to investigate; looks like this will run over into tomorrow (US/Chicago time).

The Mechanic platform is otherwise running normally. To reiterate, this issue only impacts event filtering and search.

I'm sorry y'all - we're on it, and we'll get it sorted. -Isaac

May 1, 01:47 UTC
Monitoring - A fix has been implemented, and indexing is (slowly) catching up. Event search/filter results are currently ~78 minutes behind.
May 1, 00:03 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 30, 23:47 UTC
Investigating - Search/filtered results for Mechanic events are currently delayed, resulting in outdated results when filtering or searching a store's Mechanic event list.

This issue is limited to event filtering and search. The Mechanic runtime is not impacted.

Apr 30, 22:39 UTC
Apr 30, 2024
Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024
Resolved - This incident has been resolved.
Apr 27, 03:47 UTC
Monitoring - Fly reports: "A fix has been implemented and we are monitoring the results."

https://status.flyio.net/incidents/q4m2jh829q70

Apr 27, 00:15 UTC
Identified - Our infrastructure provider has confirmed an issue on their end: https://status.flyio.net/incidents/q4m2jh829q70

Mechanic's runtime is experiencing slightly spotty performance. Events are still being accepted, and will be processed as quickly as possible.

Apr 27, 00:08 UTC
Investigating - Performance and availability is currently degraded. We're investigating.
Apr 27, 00:05 UTC
Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.